If you’re not satisfied with your purchase you have 14 days to return your item in its original saleable condition with the original packaging.
- Email us at firstname.lastname@example.org with your name, order number and the item (s) you wish to return, the reason for return and if you want a refund or exchange and we’ll confirm your details along with a returns address.
- Post your goods back to us within 14 days as well as your full name and order number.
- Your item (s) must be sent back unworn, in saleable condition with their original tags and packaging for you to qualify for a refund.
- All items returned to us are at your own risk and expense, so we recommend using a recorded service.
Please note that exchanges are only provided if an item is faulty or damaged upon receipt or if you require a different size. If we don’t have a suitable item to exchange we will notify you and issue a refund.
Exchanges are not applicable on sale items.
We will notify you as soon as we receive your return and let you know whether you are eligible for a refund based on the condition of your item (s).
Once approved, we will process your refund and a credit will automatically be applied to your credit card or original method of payment.
Please note we will only refund the cost of the item, not the original delivery cost.
Refunds are not applicable on sale items.